Director of Student Services & IT

Carol Roach

Carol Roach

DipBus Acct (Swinburne)
Dip Proj Mng (Swinburne)
GradCert IS Mng

Carol has spent the past 10 years working in dual sector tertiary institutions. Prior to commencing with Harvest, Carol held a Lead Business Analysis role with Victoria University in the Business Review and Improvement team. This team supported the Student Management Implementation (SMIG) Project, and was the 2009 recipient of the Pro Vice-Chancellor, Academic and Students Service Award for their effort on the successful implantation of the Skills Victoria reforms.

Before transitioning to Victoria University, Carol was a Lead Business Analyst with Swinburne University contributing to the following university wide projects: Student Administration Process Improvement Project (business process improvements ), Student Management System Implementation Project (system requirement gathering and analysis), and Higher Education Support Act (HESA) Implementation Project (business process re-engineering, system requirements, policy development and staff training). Carol held the General Member position on the Swinburne Academic Board 2008-2009, and managed the Swinburne Student Financials Team.
Carol holds a Diploma of Business (Accounting), Diploma of Project Management and a Graduate Certificate Information Systems.

Carol has been a Christian for 30 years and has served in the following capacities of the local church; children’s church, praise and worship, pastoral care, Board Member, and administration.